Notifications

What Vistazo tells you about, in-app and by email.

Contents

  1. What are notifications?
  2. Where do you see past notifications?
  3. What does each setting cover?
  4. How do you subscribe to a dashboard?
  5. How do notification emails work?
  6. When does the metrics digest arrive?
  7. Which notices are always sent?

What are notifications?

Notifications tell you when something happens to the dashboards, discussions and shares you are part of. They arrive under the Notifications bell in the app, and by email if you want them. Settings → Notifications has one row for each kind of news, with an In-app switch and an Email switch. One row can cover several events. Connection issues, for example, covers every way a scheduled refresh can stall.

A finished chat run sends no notification. If the tab is open you see a toast, and otherwise nothing.

Where do you see past notifications?

View all, at the foot of the bell, opens the notifications page. It lists every notification in the workspace you are in, read and unread, newest first, back about three months. History, at the top of Settings → Notifications, opens it too.

  • Search finds a notification by its message. It looks through your latest 500 notifications.
  • Filter by Type, Dashboard, Status (unread or read) and Date. The search and the filters stay in the page's address, so a bookmarked link opens filtered.
  • Select a row to open what it is about. A metric alert row opens that dashboard's Subscriptions pane, which lists each metric that moved.
  • Load more, at the end of the list, shows older notifications.
  • Mark all read is the double check mark at the top of the page, and at the top of the bell.

Notifications are deleted after about three months.

Repeated activity collects into one unread row, such as "Maya and 2 others commented on Country Sections". The row moves back to the top as activity arrives, and the next activity after you read it starts a new row.

What does each setting cover?

Group Row What it covers
Dashboards Activity A dashboard you subscribe to is archived, restored or rolled back to an earlier version, or another editor changes an embed key on something you own
Dashboards Connection issues A scheduled refresh keeps failing or was paused, or a chart can't be computed for someone's filters
Dashboards Metrics A metric you set an alert on crosses a threshold, changes by the amount you chose, or is flagged by anomaly detection
Discussions Mentions and replies Someone @mentions you, or replies in a thread you are in
Discussions Comments New comments on dashboards you subscribe to
Sharing Access requests Someone asks for access to a dashboard, notebook, chat or skill of yours
Sharing Shared with you Someone shares a dashboard, notebook, chat or skill with you, or makes you its owner
Workspace Join requests Someone asks to join the workspace
Workspace New members Someone accepts an invitation and joins
Workspace New connections An admin adds a connection you can sign in to, such as a Snowflake account or a Salesforce org. The email has a Connect button that opens it

A single failed refresh, and a chart Vistazo rebuilt after its source changed shape, appear in-app only and are never emailed.

Join requests and New members go to admins, so their rows appear only if you are an admin of at least one shared workspace. New connections goes to every member, so its row appears if you belong to at least one shared workspace. Choices you made in a hidden row are kept, and come back if the row does.

How do you subscribe to a dashboard?

Comments, and news of a dashboard being archived, restored or rolled back, reach you only for dashboards you subscribe to. You are subscribed when you create a dashboard, star it or are given edit access to it. Subscribe and Unsubscribe are in each dashboard's ⋯ menu, and Subscribe also opens the dashboard's alerts for all widgets, to set metric alerts in the same step.

If Comments is on and you hear nothing, you are probably not subscribed to that dashboard. Mentions and replies never depend on subscribing, so someone who names you always reaches you.

To stop hearing about one busy thread and stay subscribed to the dashboard, switch on Mute thread in the thread's ⋯ menu. A muted thread sends you no replies or comments, and mentions still arrive.

How do notification emails work?

A row's email depends on its in-app switch. Turning a row off in-app turns its email off too, because there is no notification for the email to be about.

Every notification email ends with Unsubscribe and Manage notifications. Unsubscribe takes the smallest step that stops that email.

Email What Unsubscribe does
A reply or a comment Mutes the thread
One that depends on subscribing Unsubscribes you from the dashboard
A metric alert Pauses alerts on the dashboards in it
Any other Turns off that row's email switch

Manage notifications opens Settings → Notifications and changes nothing.

When does the metrics digest arrive?

Each metric alert arrives as it happens or in a daily digest, and you choose which on each widget (Metric alerts). The Metrics digest row under Metrics sets the hour the digest arrives. It applies to the workspace you are in, follows your browser's time zone, and starts at 8:00 AM.

Which notices are always sent?

Two notices are always sent, because they report something done to your account or workspace. One tells you when Vistazo support signed in under access you granted (Security). The other tells admins when Vistazo moves one of the workspace's model choices off a model its provider retired.